Frequently Asked Questions


   How can I return or exchange the purchased goods?

Detailed instructions can be found here.

 

  How can I make a complaint about the purchased goods?

Detailed instructions can be found here.

 

  How long does the delivery of the goods purchased in your e-shop take?

The standard delivery term is 2-5 business days from the receipt of your order regardless of whether you choose cash on delivery or payment by card as a payment method. During public holidays the delivery may take a bit longer.

We will inform you about the status of your order by e-mail.

 

  I am not sure whether the clothing will fit me. Can you send me the exact dimensions?

Our products are designed to fit the proportions of your body. You can find our up-to-date sizing charts here.

 

  What are the properties of the materials you use for production?

We strive to produce from the top-quality and first-class materials. You can find the detailed specification including description of their individual properties here.

 

  What postal charge should I expect?

The amount of postage can be found under General Terms and Conditions.